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Qualtrics Highlight Stories

Highlight Story

We want to showcase real success stories from our colleagues to highlight what is possible and celebrate their achievements.
 
Today we recognize Melinda Mattingly and the Department of Management (DOM) for building a robust survey system to support a statewide job task analysis (JTA) for the Iowa Law Enforcement Academy (ILEA). What started as a complex research need turned into a smooth, reliable survey experience for nearly 2,000 law enforcement officials across Iowa.
 
Agency: DOM - Department of Management
Creators: Melinda Mattingly and Wendy Ringgenberg
Project: ILEA Job Task Analysis Survey
 
Details: DOM's team was contracted by ILEA to conduct a job task analysis identifying the tasks necessary for law enforcement officers to perform on the job, work last done in 2014. With support from the Qualtrics Core Team, Melinda and her team built two surveys with 500 items each. Because of their size, the surveys were designed so participants could save their progress and return to complete them over the course of several weeks, with weekly reminders sent out to keep participants moving toward completion.
 
Since the surveys reached approximately 2,000 law enforcement officials statewide, the team spent weeks testing different scenarios and troubleshooting potential hurdles to make sure everything worked as intended before launch, ensuring a smooth experience for every participant.
 
Great job Melinda, Wendy, and DOM!