If you are having a problem with your website, please submit a Service Desk request.   The request will be routed to the Iowa dot Gov assignment group to be triaged and forwarded to Lullabot if it is determined the issue is a bug.  

Report an issue

If you come across a bug or have a technical issue with your site you can submit a bug report within service now to get IT support and our team will also update the bug report page

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If your issues relates to an existing Drupal (non-DX platform) website the request will be routed to the OCIO Drupal Website assignment group for Webspec to respond. 

If you have a feature enhancement request, please use service now to submit your feature idea.

Current Issues 

The following issues have been reported and are in the process of being resolved.

  • Document Titles on Listing Pages incorrectly display HTML special characters (ID-5872)
  • How Do I steps are duplicating when authored by email is set to dev team or decommissioned emails (ID-5806)
  • Entity Usage does not show when a media item is being linked in a Link Collection List (ID-4510)
  • External links icon not appearing properly for external websites (ID-5289)
  • Arrows within tables are not scrolling to full show all of the table rows (ID-5352)
  • The preview button for How do I content doesn't work (ID-4988)
  • Dropdown menu for sidebar menu with Landing Pages linked currently don't open/close (ID-4787)
  • Media content type - when media is moved to the trash a symbol appears instead (ID-3941)
  • Entire page scrolls when inserting images for a promo in layout builder (ID-2021)
  • ENTIRELY Remove Media Entity Revisioning so that temporary files in file tab are deleted by the system (ID-5474)
  • Robot Challenge if user is logged-in and hits Google Search too many times (ID-5849)