Report an Issue

If you are having a problem with your website, please submit a Service Desk request.  The request will be routed to the Iowa dot Gov assignment group to be triaged and forwarded to Lullabot if it is determined the issue is a bug.  

Report an Issue

If you find a bug or have a technical issue with your site, submit a bug report in ServiceNow. This will get you IT support. Our team will also update the bug report page

Submit a Bug Report Ticket
404 error with robot

If your issues relates to an existing Drupal (non-DX platform) website, the request will be routed to the OCIO Drupal Website assignment group for Webspec to respond. 

If you have a feature enhancement request, please use service now to submit your feature idea.

Current Issues 

The following issues have been reported and are in the process of being resolved.

  • How Do I steps are duplicating when authored by email is set to dev team or decommissioned emails (ID-5806)
  • Unable to link to specific page within PDFs on Drupal site (ID-6027)
  • Unable to link to a remote document in WYSIWYG ends up with a link that 404s (ID-5996)
  • Missing fields in modal when embedding new accordion (ID-5916)
  • Adjust breadcrumbs displaying if more than 5 (ID-3722)
  • Link Collection List does not display Media Item when Entity Usage does not show when a media item is being linked in a Link Collection List (ID-6031)
  • External links icon not appearing properly for external websites (ID-5289)
  • How Do I preview button for content doesn't work (ID-4988)
  • Dropdown menu for sidebar menu with Landing Pages linked currently don't open/close (ID-4787)
  • Media content type - when media is moved to the trash a symbol appears instead (ID-3941)
  • Entire page scrolls when inserting images for a promo in layout builder (ID-2021)
  • ENTIRELY Remove Media Entity Revisioning so that temporary files in file tab are deleted by the system (ID-5474)
  • Robot Challenge if user is logged-in and hits Google Search too many times (ID-5849)
  • Extend Footer Menu to allow for square brackets and ampersands in URL (ID-5486)
  • Remove side and bottom scroll bars for Flickr Embed of Photo Album inside Basic page (ID-5685)