Benefits
The Seamless forms platform allows agencies to easily create accessible online forms so Iowans and businesses can submit information to agencies and make payment.
Iowans can submit forms to the State 24x7 without having to print and mail them. Agencies reduce the staff time of opening and processing paper forms and payments. Data submitted with the forms is available for export and upload to agency backend systems which reduces staff time for data entry.
- Provides basic workflow functionality (especially of interest for internal forms).
- Doesnβt require a developer.
- Integrated with the State of Iowa ePayment system.
- Webforms meet Section 508 compliance.
- Data may be downloaded to be inserted into agency databases.
Enterprise Licensing
Each agency receives one free license. Additional user licenses can be purchased for $300 per user per year. Agencies wishing advanced capabilities including API integration with agency backend systems would be responsible for those additional licensing costs. Integrating with online payment has a $1 fee per payment which can be paid by the agency or charged to the submitter as a service fee.
How can the DOM DoIT help?
The Department of Management is making SeamlessDocs available for all State agencies to use at no charge. Funding for the Portal is provided by IOWAccess. Submit a Service Desk request to add a user or to get help creating forms. Check out training information and other resources in the ServiceNow Knowledge Center.