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eGov Application Portal
Agencies migrating to the NIC Payment platform from US Bank for online payments or wanting to get started with a new online payment system should review this document.
This ePayment Overview document describes how to get started and contact information for NIC.
NIC will help manage your setup requests with the Treasurer of State for ACH transactions and acquiring a Merchant ID for credit card transactions.
NIC will also work with OCIO for agencies that want to have the online payment deposits flow through to a draft Cash Receipt (CR) document with the OCIO "ePayment" process.
This document outlines the decisions your agency will need to make in the setup of your online payments and answers questions about PCI compliance.
Back to topGov2Go Directory Changes and Additions
To request changes to service descriptions or add a new directory listing submit the information through these NIC forms:
Back to topNIC TPE Quick Reference Guide
NIC has produced a "Cliff Notes" version of the Transaction Processing Engine Guide that includes tips on the most frequently used reports and common questions and answers.
Back to topNIC Payment Platform Scheduled Maintenance
NIC has scheduled maintenance every Sunday from 2AM to 8AM. The maintenance occurs in a manner that should not impact services and there should not be any down time.
If down time is expected. NIC Iowa will send an email message to agency payment contacts by Wednesday prior to a planned outage on Sunday.
NIC will collect email contact information for the agency as the agency onboards with NIC payment.
To update contacts or for questions about the maintenance schedule contact jessica.evers@egov.com
Back to topNIC Contact Information
Questions about NIC products and services may be directed to the Iowa contacts:
General Number for Support
833-803-0004
iowa-support@egov.com