Understanding Social Media Archiving

Benefits of Archive Social

• Ensures agencies are prepared to respond to public records requests.
• Allow agencies to quickly find relevant records and make sense of them in their original context.
• View changes to the records over time, and easily export.
• Produce the records you need in minutes - including edited, deleted, and hidden content.
• Agencies can view citizen feedback by accessing comments and mentions.

Purpose of the Archive Social

• Social Media Archiving: Ensures that all posts on social media are archived for legal compliance, especially if an agency needs to prove that content was removed due to a policy violation.
• Compliance & Legal Protection: Archiving protects against potential lawsuits for removing posts, ensuring agencies have a permanent record of their social media content.

What platforms can be archived?

• Facebook
• Twitter
• Instagram
• LinkedIn
• Pinterest
• Flickr
• Vimeo
• YouTube

Why do we need to be concerned about archiving our social media messages?

Social media messages are considered a public record in Iowa. We must preserve public records in any form.

Additional Information

To learn more about the Archive Social service, send your request via email to ocio.services@iowa.gov.