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Qualtrics
Qualtrics CX
Qualtrics DX
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CX Engage Studio

The CX Engage Studio provides quick access to a variety of helpful resources, including enterprise tools, reviews, and dashboards. This space will continue to grow as we build and enhance new capabilities.

How to Access

  • Log in to Qualtrics
  • Go to Projects and Programs
  • Choose 'State of Iowa CX Projects'

You can use the filter option by selecting 'Dashboard (shared) or searching in the text box.

or

You can access CX Engage Studio by clicking on this link, but you must be logged in to Qualtrics.

Screenshot of the State Iowa CX Projects
Screenshot of the CX Engage Studio
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CX Champions Studio

The CX Champions Studio is a central hub for our Champion community. Where can find access to key resources, documentation, and artifacts that support the CX program. The Studio is designed to keep Champions informed, equipped, and aligned by offering upcoming meeting information, expectations, best practices, and tools needed to drive high-quality survey design and governance. As the program evolves, the Studio will continue to grow with new materials and capabilities to support your success.

How to Access

  • Log in to Qualtrics
  • Go to Projects and Programs
  • Choose 'State of Iowa CX Projects'
  • Click on the 'Qualtrics CX Champions Studio'

You can use the filter option by selecting 'Dashboard (shared) or searching in the text box.

or

You can access Qualtrics CX Champions Studio by clicking on this link, but you must be logged in to Qualtrics.

Screenshot of Quick Link on CX Champion Studio Link
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Dashboards

The Review and Approval process includes several dashboards that support different roles. These dashboards help you see publish requests, track progress, and understand the steps needed to move surveys through approval efficiently.

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Review and Approval Dashboard

This dashboard shows an overview of surveys that are currently in review, their status, and any actions that still need to be completed. It helps users track progress and keep the approval process moving smoothly. To view the dashboard, you must be logged in to Qualtrics. 

How to Access

  • Log in to Qualtrics
  • Go to Projects and Programs
  • Choose 'State of Iowa CX Projects'
  • Click on the 'Review and Approval Dashboard'

You can use the filter option by selecting 'Dashboard (shared) or searching in the text box.

or

You can access Review and Approval Dashboard by clicking on this link, but you must be logged in to Qualtrics.

Screenshot Qualtrics Quick Link to Review and Approval Dashboard.png
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Agency Approver(s) Dashboard

This dashboard is designed for designated agency‑level approvers. It provides access to surveys awaiting review, allowing approvers to complete required checks and move surveys forward.  It helps users track progress and keep the approval process moving smoothly. To view the dashboard, you must be logged in to Qualtrics.

How to Access

  • Log in to Qualtrics
  • Go to Projects and Programs
  • Choose 'State of Iowa CX Projects'
  • Click on the 'Agency Approver(s) Dashboard'

You can use the filter option by selecting 'Dashboard (shared) or searching in the text box.

or

You can access Review and Approval Dashboard by clicking on this link, but you must be logged in to Qualtrics.

Note: Designated approvers can only access the agency you assign to them. Access is limited to the agency level and does not include divisions.

Screenshot of Quick Link on Agency Approver Dashboard

 

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Qualtrics Request in ServiceDesk Plus

Need help with Qualtrics access, troubleshooting, or support? The DOM DoIT Qualtrics team is here to assist you. You can now submit a Qualtrics-specific request directly through ServiceDesk Plus.

The How Do I Submit a Qualtrics Request in ServiceDesk Plus? guide will show you how to locate and use the Qualtrics Request option to streamline your support experience and get faster assistance.

 

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