Learn how to log in to Qualtrics CX with this quick guide to access your account. 

  • If this is your first time logging in, clicking on the Qualtrics CX tile will automatically set up your account as a Standard User.  In some cases, an agency may request that a new user be set up as a Participant instead. To learn more about the different user types, visit Understanding User Types in Qualtrics.
  • If you are experiencing login issues or to change an existing user type, please submit a Qualtrics request through ServiceDesk Plus.

Go to login.iowa.gov

Once on login.iowa.gov, locate your Iowa Qualtrics - CX Okta tile.

Go to login.iowa.gov

Once on login.iowa.gov, locate your Iowa Qualtrics - CX Okta tile.

Click on the Iowa CX Qualtrics Tile

Click on the Iowa CX Qualtrics tile to login to your Qualtrics account.

qualtrics cx tile

Click on the Iowa CX Qualtrics Tile

Click on the Iowa CX Qualtrics tile to login to your Qualtrics account.

qualtrics cx tile

Error: User Account Disabled

If you see a User Account is Disabled  error when trying to log in, please submit a Qualtrics request through ServiceDesk Plus to have your account reactivated.

  • Note: Accounts are automatically disabled after 60 days of inactivity. This is part of our standard security protocol.

A screen shot to show the user account is disabled error message.

Error: User Account Disabled

If you see a User Account is Disabled  error when trying to log in, please submit a Qualtrics request through ServiceDesk Plus to have your account reactivated.

  • Note: Accounts are automatically disabled after 60 days of inactivity. This is part of our standard security protocol.

A screen shot to show the user account is disabled error message.