Understanding User Types in Qualtrics

Topics:

Qualtrics
Qualtrics CX
Learn about the Participant, Standard, and Advanced user types in the Qualtrics Customer Experience (CX) environment, including what permissions each role has and when it is appropriate to use them.

 

User Type Matrix

User Type​

Creating and editing surveys and workflows​

Distributing surveys​

Create basic reports​​

View  and analyze response data

View ticket related survey data

Process tickets​

View CX Dashboards

Design and modify CX Dashboards​​

Participant​

-​

-​

-​

-​

X​

X​

X

-​

Standard User​

X​

X​

X​

X​

X​

X​

X

-​

Advanced User​

X​

X​

X​

X​

X​

X​

X

X​

 

 

Access and Permissions by User Type

Request Access or Change a User Type

To request Qualtrics access or to change an existing user type, submit a Qualtrics request through ServiceDesk Plus.