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Learn Qualtrics Your Way Anytime, Anywhere
Explore flexible, on-demand training at your fingertips! We’ve curated a growing playlist of helpful videos to guide you through key Qualtrics features and tools.
Check out the current collection and stay tuned, because we’ll continue adding more as new content becomes available!
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Qualtrics CX Review, Approval and Republishing Training
This training will cover:
- The new AI review report
- What a service account is, and why you would want one
- The sensitive data policy and what it means for your surveys
- The review and approval process, walked through again from the start
- How to republish, including a first look at a new, easier way
- Best practices and the most common mistakes we see
- Resources
Qualtrics CX Survey 101
This beginner-friendly training will cover:
- Core survey-building tools and features
- Common question types
- Best practices for design and accessibility
- Resources
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Qualtrics CX Survey 102
This advanced-friendly training will cover:
- Survey flow
- Advance Display and Logic
- Review and Approval Process Overview
- We’ll walk through what’s expected when completing the intake form and explain the purpose behind the review and approval process.
- Resources
Qualtrics CX Workflows 101
This beginner-friendly training will cover:
- Navigating the Workflow Builder Interface
- Building Simple, Effective Workflows
- Applying Conditions and Branching Logic
- Guidance and Expectations for Closed-Loop Systems Tickets
- Resources
Qualtrics CX Reporting 101
This beginner-friendly training will cover:
- Understanding the Results Tab
- Creating and Customizing Reports
- Exporting and Sharing Reports
- Best Practices for Clean and Clear Reporting
- Resources
Qualtrics CX Approval Workflow
This advanced‑friendly training will cover:
- How to set up an approval process for retake links
- A simple, intermediate overview of Embedded Data
- An intermediate overview of Survey Flow and how it connects with Embedded Data
- How to use query strings in surveys, including how to pass information through a query string
- Resources
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Qualtrics CX Survey Methodology
This training will cover:
- Survey vs. Form: knowing when you're building one or the other
- Writing clear, effective survey questions using plain language
- Best practices for using open text questions without causing respondent fatigue
- Why and how to let respondents skip questions
- Best practices for Likert scale questions
- Resources
Qualtrics CX Survey Translations
This beginner‑friendly training will cover:
- Best practices for using the translation tools
- How to set up and manage translations correctly
- Common pitfalls and how to avoid them
- How translations impact logic and distribution
- Resources
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