Welcome to the latest Qualtrics bulletin! We've got an exciting in-person event, a new product release, extended support hours, and a great highlight story to share with you this issue.

Register Soon for Qualtrics in Iowa!

We have a great lineup for you in this bulletin, starting with an exciting in-person opportunity you won't want to miss. Registration is first-come, first-served, so don't wait too long to grab your spot!

Qualtrics in Iowa: Choose Your Adventure

We're excited to announce Qualtrics in Iowa, an in-person, individualized experience where your agency can engage directly with the Qualtrics team.

  • When: August 19, 2026 (with an optional August 20 session depending on demand)
  • Where: Iowa
  • What: Choose Your Adventure, a hands-on session tailored to your agency's specific needs

Registration is first-come, first-served. Complete the registration form to save your spot today.

Learn More About Choose Your Adventure

Want to know what Choose Your Adventure is all about before you register? We've got you covered.

Highlight Story

We want to showcase real success stories from our colleagues to highlight what is possible and celebrate their achievements.

Today, we recognize the DX Team for building a smarter, statewide way to manage accessibility support: the Accessibility Assistance Enterprise Workflow. What began as an improvement to an existing process launched on January 1, 2026, grew into a full enterprise-wide, closed-loop system, rolled out statewide on July 1, 2026, that now serves every DX Platform agency.
 
Agency: All DX Platform Agencies
Creator: DX Team
Project: Accessibility Assistance Enterprise Workflow
 
Details: With support from the Qualtrics Core Team, the DX Team built a true closed-loop system to make accessibility requests easier to track and resolve. Now, every accessibility request submitted through the Accessibility Assistance form in the footer of each DX website, or through the DX feedback tabs, flows into one enterprise-wide workflow. The system automatically assigns each request and routes it directly to the agency responsible, eliminating manual sorting and ensuring requests reach the right team from the start. In addition, a new role-based dashboard gives teams clear visibility into incoming requests and shows exactly how each one is moving through the process, from intake to completion. 
 
Great job, DX Team!

Tell Us Your Story!

We’d love to hear your Qualtrics success stories. Share yours today!

Just fill out the form below to start sharing your success story with us!

Qualtrics Product Releases

We're excited about a new feature enhancement Qualtrics released this month, plus updated training materials for previous releases to help you get the most out of them. We created a landing page for both current and upcoming releases, so you always have a place to stay informed.

New Release: ExpertReview

Spotting ExpertReview's suggestions in the survey editor just got easier! The icons that flag ExpertReview recommendations have been refreshed, so it's simpler to notice suggestions as you build your survey and address them before you publish. Same trusted guidance on methodology, survey errors, compliance, and data quality, just easier to spot.

New Guided Tutorials: Workflow Versioning and Ticket Highlights and Details

Now that we have tutorials for both of these Qualtrics product releases, you can dive deeper using the links below. Each one includes a helpful Qualtrics support article and a detailed video walkthrough from a Qualtrics Technical Success Manager.

Learn, Ask, and Connect: We've Extended Our Office Hours and Personalized Support!

  • We're so excited to share that Qualtrics CX Office Hours and our 1:1 support sessions will now be available through December 31, 2026! Feel free to drop by our regular Office Hours every Tuesday and Thursday, or, if you prefer, book a private 30-minute chat with the team.

  • Next Steps: To make sure you can make it, please save the time on your calendar. You can find all the meeting details and links by visiting the Qualtrics Office Hours and Training Classes page.

Additional Resources and Support

  • If you missed earlier bulletins, you can find them on the Qualtrics Bulletins listing page.
  • We provide several support options to help you, including On-Demand Training, Basecamp, one-on-one sessions, Office Hours, and many other resources.
  • You can access all of these on the Qualtrics Training and Support page.

Heads-Up for the August 17-21 Week

With Qualtrics in Iowa happening that week, resources will be limited. There will be no Office Hours or 1:1 bookings, and reviews or approvals may take a little longer than usual.

Thank you for planning ahead, and for your understanding!

Thank you!