Welcome to the latest Qualtrics bulletin! We've got a recap from our first Tuesdays with Qualtrics: New Release Spotlight session, a shout-out to our upcoming CX Survey 101 training, and a heads-up on improvements coming to the Review and Approval process and Service Desk Plus requests and templates.
Don't Miss It: Special Thursday Training: Qualtrics CX Survey/Forms 101
Ready to build better surveys/forms?
Join us for Special Thursday Training: Qualtrics CX Survey 101, happening Thursday, September 17, 2026, from 1:00 to 3:00 p.m. via Microsoft Teams! Whether you're brand new to Qualtrics CX or just want a refresher, this session is packed with everything you need: core survey/form-building tools, common question types, and best practices for design and accessibility that will make your next survey shine.
This one is for everyone, so bring a co-worker! It's the perfect training to share with anyone new to the platform or curious to learn more. If they don't yet have access to Qualtrics, they can submit a Qualtrics request to get started.
Heads up: this training takes the place of our regular Thursday office hours that week, so there will be no separate office hours session on September 17.
Can't make it live? The session will be recorded, but you won't want to miss the chance to ask questions in real time.
Don't miss out, find all the event details by visiting Special Thursday Training: Qualtrics CX Survey 101.
Tuesdays with Qualtrics: September 2026 Recap
Our first Tuesdays with Qualtrics: New Release Spotlight session was held on September 8, 2026. We walked through three recent Qualtrics releases and opened the floor for office hours afterward. If you missed it, the recording is below.
What We Covered
Follow-Up Page Filtering New filter options on the Tickets follow-up page make it easier to find and manage the tickets that matter most to you.
Hide Questions, Keep Your Data Hide a question from respondents with one click, without losing any of the data you've already collected for it.
ExpertReview Icons and Categorizations Updated icons make it easier to spot, interpret, and prioritize ExpertReview suggestions in the survey editor.
Watch the Recording
Missed the live session or want to revisit a topic? Watch the full walkthrough on our Qualtrics YouTube channel.
Join Us Next Time
Tuesdays with Qualtrics: New Release Spotlight runs the second Tuesday of every month from 10:00 to 10:30 a.m. via Microsoft Teams. After each demo, we host open office hours, a safe space where participants can ask Qualtrics questions and receive live support.
Upcoming sessions:
- October 13, 2026
- November 10, 2026
- December 8, 2026
Find all the event details by visiting Tuesdays with Qualtrics: New Release Spotlight.
Coming Soon: Review and Approval Process Improvements
In the upcoming weeks, the Qualtrics team will be making improvements to the Review and Approval process. We've set aside some dedicated time over the next couple of weeks to clean up items that need our attention, so you may notice some changes depending on when you submit and other factors during this period.
This work is in preparation for an upcoming training we hope to host in October. It's nearly been a year since we launched the Review and Approval process last November, and we've learned a lot along the way. The process itself will stay largely the same, but we're aiming for cleaner communication, more transparency around feedback, and more information on our new AI template review resource and how you can use it to catch common mistakes to help your survey.
We appreciate your patience over the next couple of months as we work through these improvements. And most of all, don't forget to just ask. We're always here to help get your project across the finish line, looking amazing, every time.
Coming Soon: ServiceDesk Plus Updates
Over the next couple of months, you'll also see some changes to our ServiceDesk Plus requests and templates aimed at improving our service overall.
One thing we're asking for your help with: please take the initiative to start learning how to locate your Survey ID. It's one of the most important identifiers we use to assist you, so take a moment to review the resource below and consider including your Survey ID any time you submit a request for help.
Additional Resources and Support
- If you missed earlier bulletins, you can find them on the Qualtrics Bulletins listing page.
- We provide several support options to help you, including On-Demand Training, Basecamp, one-on-one sessions, Office Hours, and many other resources.
- You can access all of these on the Qualtrics Training and Support page.
Thank you!