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Digital Resources

This taxonomy is for the Public Knowledge and Citizens Engagement resources articles from the ServiceNow Knowledge base

Digital Resources
govDelivery

Subscribers & Topics in govDelivery

Learn more about adding Subscribers & Topics in your govDelivery.

Digital Resources
govDelivery

Adding Images to Social Media with govDelivery

Learn more about adding images to social media posts integrated within your govDelivery.

Digital Resources
govDelivery

govDelivery Listing Topics

Learn more about listing topics and visibility definitions for govDelivery.

Training to Fix the Top Website Accessibility Issues

Learn more about learn about five key accessibility checks to avoid website accessibility issues.

September 26, 2022 - September 26, 2022

Images and Alt Text

Learn more information about how to create accessible images and appropriate alternate text.

April 26, 2024 - April 26, 2024

Accessible Tables in Adobe PDF

Learn from MSFW March 2024 webinar training on how to create accessible tables in Adobe.

March 29, 2024 - March 29, 2024

Voice, Tone, and Style Presentation

Learn about the Iowa Style Guide to improve your writing

October 5, 2022 4:16 pm - October 5, 2022 5:15 pm
Social Media
Digital Resources

Social Media Retention and Management Policy

Learn about Social Media Retention and Management Policy for social media presence, ensuring compliance, security, and appropriate handling of public engagement

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Seamless

Seamless Form Resources

Learn more about the Doc and Webform that are offered by Seamless.

Digital Resources
govDelivery

govDelivery Email Triggered Message Sends

Learn more about Trigger Message Sends using email through govDelivery.

Digital Resources
govDelivery

Adding Buttons to Your govDelivery Bulletins

Learn more about adding buttons to your govDelivery bulletins.

Google Analytics Dashboards and Reporting

Learn more about the Google Analytics Dashboards and Reporting from the Webspec Design 2017 Presentation.

December 14, 2017 10:30 am - December 14, 2017 10:59 am
Digital Resources

Writing for Chat

Learn more about tips and tricks on how to write for Chat.

Digital Resources

Content Audit Templates and Guidance

Learn about auditing content before moving to a new site using these Content Audit Templates and Staff Training Guidance.

Digital Resources

Finding Photos and Images for Your Website

How to request download of Shutterstock images for your website and other tips on finding free images.

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