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Need some help or need to report an issue? Please submit a ServiceDesk Plus ticket. The request will be routed to the Website and Digital Services team to be addressed.

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Topics

Accessibility

Learn how to make your website accessible, how to work with Editoria11y Accessibility Checker, and find accessibility resources.

Acquia Optimize

Learn more about the features of Acquia Optimize, how it scores your website, and how to generate various reports.

Capstone

Resources and presentations covered during the 2024 High-Five Iowa Digital Transformation Capstone.

Chatbot

Learn more about boosting your customer service, saving money, and helping your staff work more efficiently by adding a Chatbot to your website.

Digital Resources

Learn about digital resources such as govDelivery, chatbots, Seamless forms, writing for the web, accessibility, and more.

DX Video Course Training

This is a taxonomy to use to filter all of the DX course training for Agency Managers to learn the best practices for the site.

Enhancements

View the Lullabot enhancements week by week including design cleanup items and enhancements.

Google Analytics

Learn how to use Google Analytics reports to keep track of user path and behavior on your site.

Google Search Console

Learn how to use Google Search Console to help with updating content on your site, indexing pages, and excluding content from appearing in search.

govDelivery

Learn more about govDelivery and the best practices to follow when using this resource.

Media Library

Learn more about how the media library works, the types of files you can upload, and the recommended image sizes.

Monthly Content Manager Meeting

Learn more about bugs, enhancements, hot topics, and news covered in the monthly Content Manager meetings.

Qualtrics

Learn how to use Qualtrics to gather statistics and feedback from website visitor, and how to create forms to gather information.

Seamless

Learn more about the Doc and Webform that are offered by Seamless.

Social Media

Learn about Social Media Retention and Management Policy for social media presence, ensuring compliance, security, and appropriate handling of public engagement, along with information about social media archiving.

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