Digital Resources

This taxonomy is for the Public Knowledge and Citizens Engagement resources articles from the ServiceNow Knowledge base

Digital Resources

Understanding Public Comment

Learn about the free resource to collect comments from the public on proposed plans or other documents.

Digital Resources

Understanding Documents.Iowa.Gov

Learn more on how Documents.iowa.gov can store volumes of public documents like disciplinary actions or filings for free.

Digital Resources

Content Quality Checklist

Learn about writing quality content for the web using the Content Quality Checklist for web authors.

Digital Resources

Routine Checks

Routine accessibility, security, and other checks are built into our operations and keep the codebase up to date with best practices.

Digital Resources

Understanding Chatbot and Live Chat

Learn more about boosting your customer service, save money, and helping your staff work more efficiently by adding a Chatbot to your website.

Digital Resources
Seamless

Understanding Seamless

Learn more about Seamless Electronic Form to easily create accessible online forms so Iowans and businesses can submit information to agencies and make payment.

Social Media
Digital Resources

Social Media Retention and Management Policy

Learn about Social Media Retention and Management Policy for social media presence, ensuring compliance, security, and appropriate handling of public engagement

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