Digital Resources

This taxonomy is for Public Knowledge and Citizens Engagement resources articles

Digital Resources
Chatbot
Training

Understanding Chatbot and Live Chat

Learn more about boosting your customer service, saving money, and helping your staff work more efficiently by adding a Chatbot to your website.

Digital Resources
govDelivery

Understanding govDelivery

Learn more about govDelivery and the best practices to follow when using this resource.

Digital Resources
Training
Chatbot

Writing for Chat

Learn more about tips and tricks on how to write for Chat.

Digital Resources
Seamless

Understanding Seamless

Learn more about Seamless Electronic Form to easily create accessible online forms so Iowans and businesses can submit information to agencies and make payment.

Digital Resources

Meta Tags Overview

Learn about what Meta tags are as well as instructions on how to use them for your agency.

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