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Agencies A-Z Online Services

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This taxonomy is for the Public Knowledge and Citizens Engagement resources articles from the ServiceNow Knowledge base

MS Word and Accessibility Overview

Learn from MSF&W about MS Word and Accessibility Overview training held in September and October 2022.

October 6, 2022 - October 6, 2022

Weekly DX Training Classes

Accessibility Webinar Recordings

Digital Resources
govDelivery

Understanding govDelivery

Learn more about govDelivery and the best practices to follow when using this resource

Digital Resources

Understanding Chatbot and Live Chat

Learn more about boosting your customer service, save money, and helping your staff work more efficiently by adding a Chatbot to your website.

Digital Resources
Google Analytics

Google Analytics Opt Out Chrome Extension

Learn how to block Google from counting your session visits to your agency website by adding the Chrome Extension for Google Analytics Opt Out.

Digital Resources

Acquia Optimize Individual Training

Learn more about how to schedule training with the Acquia Optimize support team.

Digital Resources
Accessibility

Making Your Calls-to-Action Accessible

Learn accessibility tips for making your calls to action accessible from the Bureau of Internet Accessibility.

Digital Resources

Website Audits, Benchmarks, and Content Targets

The audit report gives a historical look at health and content volume on agency websites.

Digital Resources

Routine Checks

Routine accessibility, security, and other checks are built into our operations and keep the codebase up to date with best practices.

Digital Resources

Why Going HTML Over PDF is Worth It

Learn the accessibility benefits of using HTML over PDF.

Past DX Training Classes

Fixing Common PDF Accessibility Errors

Digital Resources
govDelivery

Subscribers & Topics in govDelivery

Learn more about adding Subscribers & Topics in your govDelivery.

Digital Resources
govDelivery

Adding Images to Social Media with govDelivery

Learn more about adding images to social media posts integrated within your govDelivery.

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