Skip to main content
Official State of Iowa Website
Agencies A-Z Programs & Services
Back to home page
Digital Experience

Main navigation

  • Plan Your Website
    • Authors and Roles
    • About the Iowa Content Gardening Project
    • DX Color Palettes
    • FAQs about the DX Platform
    • Menus and Navigation
    • Site Alerts
    • Site Login
    • Work with Site Settings
    • Voice, Tone, and Style Guide
    • Work with the DX Sandbox
    • Meta Tags Overview
  • Build Your Website
    • Content Moderation Workflow
    • Content Types
    • Content vs Microcontent
    • Getting Started
    • Homepage and Landing Page Best Practices
    • Media Gallery
    • Media Library
    • Pop-Up Window
    • Revision Notes
    • Search For and Work with Content
    • Share Draft or Review Pages
    • Taxonomy
    • Work with Microcontent
  • Accessibility and Inclusivity
    • About Accessibility and Inclusivity
    • Accessibility Assistance Requests
    • Accessibility Resources
    • Accessibility Tips for Social Media
    • Accessibility Training
    • CommonLook
    • Fixing Common PDF Accessibility Errors
    • Inclusive Communication and Discussions
    • Making Your Calls-to-Action Accessible
    • Screen Readers
    • Why Going HTML Over PDF is Worth It
    • Work with Editoria11y Accessibility Checker
  • Digital Services
    • Chatbot
    • DX Update Bulletins
    • ePayment
    • Google Products
    • Granicus Communications
    • Iowa Document Search
    • Iowa Public Comments
    • More Details About the DX Platform
    • Open Records Request Portal
    • Qualtrics
    • SeamlessDocs
    • Social Media Archiving
    • Supported Websites
  • Training
    • Acquia Optimize
    • Capstone
    • Content Manager Meetings
    • How Do I ... Training Pages
    • Language Translation
    • Training Courses and Open Office Hours
    • YouTube Training Videos
Agencies A-Z Online Services

Breadcrumbs

  1. Home
  2. Topics

Qualtrics Guides and Best Practices

Qualtrics
Qualtrics CX
Qualtrics Guides and Best Practices

Best Practices for Survey Rating Scales

Recommended scales are designed to improve the quality of survey data.

Qualtrics
Qualtrics CX
Qualtrics Guides and Best Practices

Recommended Practices for Clearer, Smarter Surveys

This list outlines best practices for creating surveys in Qualtrics. While not required, these are strong recommendations to help you design surveys.

Qualtrics
Qualtrics CX
Qualtrics Guides and Best Practices

Recommended Practices for Clearer, Smarter Forms

This list outlines best practices for creating forms in Qualtrics. While not required, these are strong recommendations to help you design forms.

Qualtrics
Qualtrics CX
Qualtrics Guides and Best Practices

Participant Quick Start Guide

View tickets, surveys, and CX dashboards; process tickets; learn how to log in; and watch a quick tutorial to navigate as a participant.

September 10, 2026
Qualtrics
Qualtrics CX
Qualtrics Guides and Best Practices

How Do I Publish in Qualtrics?

Qualtrics survey process is build/edit, request publish, conduct, then publish. A ticket system tracks status throughout.

Qualtrics
Qualtrics CX
Qualtrics Guides and Best Practices

Critical Guidance for Editing a Published Survey

Once responses are collected, the wrong edit can permanently delete your data. Learn which survey changes are safe and which put your results at risk.

September 10, 2026
Qualtrics
Qualtrics CX
Qualtrics Guides and Best Practices

Guide to Creating Great Surveys and Forms for Iowans

A guide to help to create the best surveys and forms possible for the State of Iowa.

September 10, 2026
Qualtrics
Qualtrics CX
Qualtrics Guides and Best Practices

Guide to Setting Up Email Templates and Tasks

Learn to write clear, accessible email templates and set up Qualtrics email tasks covering voice, tone, structure, and accessibility standards.

September 10, 2026
Qualtrics
Qualtrics CX
Qualtrics Guides and Best Practices

Guide to Setting Up the Closed-Loop Ticket System

This guide walks agency staff through setting up the Tickets Task for the first time, covering key fields, naming conventions, and email notifications.

September 10, 2026
RSS Feed

Digital Experience

Footer Social Media Menu

Department of Management Division of Information Technology

200 E. Grand Ave.
Des Moines, IA 50309

Phone

515-281-5703

How can we help?

Share feedback with us

Footer Menu

Footer

  • About
    • About the DX Platform Project
    • About the Marketing Platform Project
    • Official Website
    • Websites on the Platform
    • About the Content Gardening Project
  • Help & Support
    • Report an Issue
    • Website Quality Benchmarks
    • Accessibility Assistance
  • Archived Documents
Back to home page

Contact Menu

  • Send Feedback

© 2026 State of Iowa - Read our accessibility, data, privacy, and other policies.