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Qualtrics CX

This area is managed by Jessica Van Heuveln, the Qualtrics CX Program Manager.

CX provides surveys, projects, dashboards, and much more to support our constituents and employees by increasing productivity, efficiency, and trust.

To learn more and access training and support materials for the Qualtrics CX suite of tools, visit the Understanding Qualtrics CX page.

Qualtrics
Qualtrics CX
Qualtrics DX
Qualtrics 2-Minute Tips

Discover Hidden Features With the Qualtrics Survey Preview

Learn how the Qualtrics survey preview reveals helpful hidden features. Watch this 2‑minute tip to get more from your surveys and explore added resources.

January 30, 2026
Qualtrics
Qualtrics CX
Qualtrics DX
Qualtrics 2-Minute Tips

How and Why to Use Piped Text in Your Survey

Piped Text automatically fills in information a person already shared to personalize questions, confirm details, and make surveys easier and more relevant.

March 13, 2026
Qualtrics
Qualtrics CX
Qualtrics DX
Qualtrics 2-Minute Tips

How to Use Skip and Display Logic to Make Better Surveys

Use Skip Logic and Display Logic to make surveys smoother and more relevant. These tools help tailor questions, improve flow, and produce better quality data.

February 27, 2026
Qualtrics
Qualtrics CX
Qualtrics DX
Qualtrics Highlight Stories

IWD Transitioned from Checkbox to Qualtrics

IWD modernized key surveys by moving from Checkbox to Qualtrics, improving efficiency, enabling team training, and saving 6,400 dollars annually.

February 13, 2026
Qualtrics
Qualtrics CX
Qualtrics DX
Qualtrics Highlight Stories

IWD eLearning Course Evaluation Modernization

IWD modernized eLearning evaluations by moving from Microsoft Forms to Qualtrics, improving reporting, consistency, and efficiency across 14 courses.

March 13, 2026
Qualtrics
Qualtrics CX
Qualtrics DX
Qualtrics Highlight Stories

Innovation on the Line: DNR’s Trout Survey Upgrade

DNR modernized the Iowa Trout Angler Survey, improving outreach, survey design, and data quality with smart tools and teamwork.

April 10, 2026
Qualtrics
Qualtrics CX
Qualtrics DX
Qualtrics Highlight Stories

HHS Delivers: One Survey Triples Responses, Another Set to Launch April 1

Two HHS surveys shine: one set to launch April 1, and another that tripled responses thanks to a smart, flexible survey design.

March 27, 2026
Qualtrics
Qualtrics CX
Qualtrics DX
Qualtrics Highlight Stories

Centralizing Collaboration: DIAL’s New Data Request System

DIAL’s data requests into one Qualtrics system, replacing scattered emails with a streamlined, collaborative workflow.

April 24, 2026
Qualtrics
Qualtrics CX
Training

Level Up Your Qualtrics Game: Basecamp Course List

Explore Qualtrics Basecamp courses to boost skills in surveys, data analysis, and experience management.

Qualtrics Highlight Stories

Qualtrics
Qualtrics CX

What to Expect from the Survey Publication Workflow

A clear overview of each stage in the survey publication process, outlining responsibilities, statuses, and expected outcomes from start to finish.

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An image of an ipad device with a Survey Workflow
Qualtrics
Qualtrics CX
Qualtrics DX

Qualtrics FAQs

Answers to your questions on working with Qualtrics.

Qualtrics
Qualtrics CX
Qualtrics DX

How Do I Embed a Qualtrics Survey?

Learn how to place Qualtrics embeds on Basic pages or Landing pages.

Qualtrics CX Survey 101 - Live Training - October 27, 2025

Join us for a live training session via Microsoft Teams, focused on the fundamentals of basic survey-building techniques in Qualtrics CX.

October 27, 2025 3:00 pm - October 27, 2025 4:00 pm
Qualtrics
Qualtrics CX
Training

Get Started with Surveys

Get started with surveys in Qualtrics.

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