Qualtrics CX

This area is managed by Jessica Van Heuveln, the Qualtrics CX Program Manager.

CX provides surveys, projects, dashboards, and much more to support our constituents and employees by increasing productivity, efficiency, and trust.

To learn more and access training and support materials for the Qualtrics CX suite of tools, visit the Understanding Qualtrics CX page.

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Qualtrics 2-Minute Tips
Qualtrics CX
Qualtrics DX

How Do I Customize the End of Survey Experience?

Learn about how to edit your Qualtrics end of survey message, customize your end of survey element, and learn some use cases for the end of survey element

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Qualtrics CX

How Do I Publish in Qualtrics?

Qualtrics survey process is build/edit, request publish, conduct, then publish. A ticket system tracks status throughout.

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Qualtrics CX
Qualtrics DX
Qualtrics Highlight Stories

Modernizing Domestic Violence Treatment Intake Statewide

DOC modernized Iowa’s domestic violence treatment intake, speeding enrollment, reducing barriers, and supporting safer, more consistent statewide processes.

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Qualtrics CX
Qualtrics DX
Qualtrics 2-Minute Tips

How Qualtrics Quotas Help Control Survey Responses

Learn what Qualtrics quotas are, how they limit responses, and how they’re used to screen out respondents based on survey criteria.

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Qualtrics CX
Qualtrics DX
Qualtrics 2-Minute Tips

Adding Clear Survey Instructions

Clear instructions improve survey accuracy and completion. Include purpose, time needed, materials, and next steps to guide respondents effectively.

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Qualtrics CX
Qualtrics DX
Qualtrics 2-Minute Tips

Discover Hidden Features With the Qualtrics Survey Preview

Learn how the Qualtrics survey preview reveals helpful hidden features. Watch this 2‑minute tip to get more from your surveys and explore added resources.

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Qualtrics CX
Qualtrics DX
Qualtrics 2-Minute Tips

How and Why to Use Piped Text in Your Survey

Piped Text automatically fills in information a person already shared to personalize questions, confirm details, and make surveys easier and more relevant.

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