Qualtrics CX

This area is managed by Jessica Van Heuveln, the Qualtrics CX Program Manager.

CX provides surveys, projects, dashboards, and much more to support our constituents and employees by increasing productivity, efficiency, and trust.

To learn more and access training and support materials for the Qualtrics CX suite of tools, visit the Understanding Qualtrics CX page.

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Qualtrics CX
Qualtrics DX
Qualtrics Highlight Stories

IWD Transitioned from Checkbox to Qualtrics

IWD modernized key surveys by moving from Checkbox to Qualtrics, improving efficiency, enabling team training, and saving 6,400 dollars annually.

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Qualtrics CX
Qualtrics DX
Qualtrics Highlight Stories

IWD eLearning Course Evaluation Modernization

IWD modernized eLearning evaluations by moving from Microsoft Forms to Qualtrics, improving reporting, consistency, and efficiency across 14 courses.

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Qualtrics CX
Qualtrics DX
Qualtrics Highlight Stories

ICN Interstate Traffic Certification

ICN improved its annual certification process by moving from a paper launch to Qualtrics, creating a faster, digital workflow for customers statewide.

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Qualtrics CX
Qualtrics DX
Qualtrics Highlight Stories

DOE Web Request System Modernization

Modernizing DOE’s web request system with Qualtrics improved reliability, automation, and tracking, supporting 300+ requests and enabling data‑driven decisions.

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Qualtrics CX
Qualtrics DX

Understanding Qualtrics

Qualtrics manages customer and employee experiences with feedback tools and form creation. It offers EX, CX, and DX programs in Iowa with enterprise licensing.

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Qualtrics CX
Qualtrics DX

Qualtrics FAQs

Answers to your questions on working with Qualtrics.

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Qualtrics CX

How Do I Brand and Theme a Survey?

Qualtrics users can apply available themes and branding to their survey projects. Learn how to brand and theme a survey.

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