How Do I Create an Alert?

Navigate to our DX Training Video guide for further visual guidance.

Purpose

Alert microcontent provides a way to effectively communicate important information to website visitors in a timely and targeted manner. 

When to Use

Agency Content Managers can choose to “show site-wide” alerts and display on every page. 

Elements of Alert Microcontent

• Title: limited to 50 characters, displays first in banner
• Details: optional secondary banner text, limited to formatting, no links, limited to 175 characters
• Alert Type: choose from notice or warning
• Link: chosen url and link text limited to 50 characters

Alert Best Practices

Alerts are an effective way to make sure important content is seen. But that message gets lost if you ignore best practices. 

• Set clear criteria for what qualifies as an alert (urgency, relevance, impact).
• Target alerts to relevant locations, avoiding irrelevant placements.
• Keep messages concise and easy to understand.
• Avoid overwhelming users with multiple stacked alerts.
• Prioritize the most critical information and explore alternative communication options for less urgent messages.

• Remove alerts promptly after the time-sensitive period has passed. This can be done with the Schedule Status Change feature

Alerts Fields and Settings:

• Title. Title of the alert, displays first in the banner. Up to 50 characters. Required.
• Details. A space to provide brief details about the alert. Minimal text styling tools, including links. Up to 175 characters, which is one or two sentences.
• Alert type. Notice or warning. Required.
• Link. Link URL and link text for any link you provide for users to find out more. Link text is limited to 50 characters. Use this field to link to a full news post or basic page with further information about the alert.
• Show site-wide. Check this box to display the alert on every page on the site. When this is checked, it overrides alert locations.
• Alert locations. Enter the names of pages where you want to display the alert. Use this field to target your alert to specific site pages where it is relevant. No limit.
• Published. Check this box to publish the alert. Published alerts immediately display on the site. Uncheck it to unpublish the alert. Unpublished alerts do not display on the site.