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ServiceDesk Plus

Details

Need some help or need to report an issue? Please submit a ServiceDesk Plus ticket. The request will be routed to the Website and Digital Services team to be addressed.

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Training

This is a list of training opportunities and how-tos on the DX Training site.

Training

How Do I Log in Using Okta?

Learn how to log in on any DX Platform website through your Okta tiles on the login.iowa.gov dashboard.

Qualtrics
Training

Qualtrics FAQs

Answers to your questions on working with Qualtrics.

Qualtrics
Training

How Do I Publish in Qualtrics?

Qualtrics project process: Build/edit, request publish, , conduct, then publish. Ticket system tracks status throughout.

Qualtrics
Training

How Do I Brand and Theme a Survey?

Qualtrics users can apply available themes and branding to their survey projects. Learn how to brand and theme a survey.

Google Analytics
Training
Accessibility

How Do I Work with Google Analytics Reports?

Learn how to use Google Analytics reports to keep track of user path and behavior on your site.

Training
Media Library

How Do I Manage Documents in the Media Library?

Managing documents such as PDFs and Excel files within your website.

Media Library
Training

How Do I Work with ArcGIS Visualization?

Learn how to work with ArcGIS Visualization embed.

Training

How Do I Work with Landing Page Content?

Learn when to use a landing page and the elements of landing pages.

Training
Media Library

How Do I Work with the Media Library?

Learn more about how the media library works, the types of files you can upload, and the recommended image sizes.

Training

How Do I Work with the DX Sandbox?

Designed exclusively for agency managers, this platform allows you to test and create content in a test environment.

Training

Basics Training

Get started understanding the DX platform and find open office hours to ask questions.

Qualtrics
Training

How Do I Opt Out of Qualtrics Integration on Agency Sites?

Learn how to opt out of Qualtrics integration on your agency site.

August 14 Monthly Content Manager Meeting

Learn more about the follow up items covered within our monthly Content Manager meeting

August 14, 2025 11:00 am - August 14, 2025 12:00 pm
Training
Acquia Optimize
Accessibility

Identify and Fix Broken Links with Acquia Optimize

Learn more about how to identify broken links on your website using Acquia Optimize.

Training
Accessibility
Acquia Optimize

Acquia Optimize Individual Training

Learn more about how to schedule training with the Acquia Optimize support team.

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