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DX Update Bulletins

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View past DX Update Bulletins for the latest DX-related news, enhancements and bug fixes, training resources, and weekly office hours.

DX Update Bulletins

ServiceDesk Plus

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Need some help or need to report an issue? Please submit a ServiceDesk Plus ticket. The request will be routed to the Website and Digital Services team to be addressed.

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Training

This is a list of training opportunities and how-tos on the DX Training site.

Qualtrics
Training

How Do I Opt Out of Qualtrics Integration on Agency Sites?

Learn how to opt out of Qualtrics integration on your agency site.

August 14 Monthly Content Manager Meeting

Learn more about the follow up items covered within our monthly Content Manager meeting

August 14, 2025 11:00 am - August 14, 2025 12:00 pm
Training
Acquia Optimize
Accessibility

Identify and Fix Broken Links with Acquia Optimize

Learn more about how to identify broken links on your website using Acquia Optimize.

Training
Accessibility
Acquia Optimize

Acquia Optimize Individual Training

Learn more about how to schedule training with the Acquia Optimize support team.

Training
Accessibility
Acquia Optimize

How Do I Work with Acquia Optimize?

Learn how to run and unpause an Acquia Optimize (formally known as Monsido) scan as well as utilize their QA policy reports to do a word search of your site.

Accessibility
Training
Acquia Optimize

Understanding Acquia Optimize

Learn more about the free content optimization tool to use to find broken links, spelling errors, and accessibility issues with your website.

Training

How Do I Log in Using Okta?

Learn how to log in on any DX Platform website through your Okta tiles on the login.iowa.gov dashboard.

Training

Basics Training

Get started understanding the DX platform and find open office hours to ask questions.

Training
DX Video Course Training

Get Started Creating Content

Build out your website content with this five-step checklist of how-tos.

Qualtrics
Training

How Do I Brand and Theme a Survey?

How to brand and theme a survey in Qualtrics

Digital Resources
Chatbot
Training

Understanding Chatbot and Live Chat

Learn more about boosting your customer service, saving money, and helping your staff work more efficiently by adding a Chatbot to your website.

Training

How Do I Work with Listing Pages of Contacts?

A Listing Page can be created to add Contacts together in title or card-style format. We also allow listing pages to show contacts in a Map format.

Training

How Do I Work with an FAQ List?

The FAQ List allows you to create and manage a dedicated page for Frequently Asked Questions (FAQs). It uses an Accordion style layout.

Training

How Do I Work with 'How Do I' Content?

How Do I pages are perfect for providing step-by-step instructions that guide users through specific processes or tasks.

Training

How Do I Work with Locations?

Location pages are best used for locations that have a permanent address like offices, public facilities, and service centers.

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