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ServiceDesk Plus

Details

Need some help or need to report an issue? Please submit a ServiceDesk Plus ticket. The request will be routed to the Website and Digital Services team to be addressed.

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Training

We offer an abundance of training materials about every aspect of Drupal website management as well as Google Analytics, Google Tag Manager, and Google Search Console.

Taxonomy
Training

Understanding Taxonomy

Learn all about what taxonomy is and how to build your own taxonomy.

Training
Taxonomy

How Do I Work with Taxonomy Terms and Topics?

All sites benefit from using structured vocabularies, also known as taxonomies. These can help people filter lists and find content on your site.

Training

How Do I Work with Tokens?

Learn how to create tokens, or temporary URLs for Draft and Review pages.

Digital Resources
Training
Chatbot

Writing for Chat

Learn more about tips and tricks on how to write for Chat.

Training

How Do I Use Focal Point in Images?

Learn about using Focal Point in images to center your desired part of the image in the frame.

Training

How to Use the Related Files Field

It's best practice to use the Related Files field rather than embed or create a Link Collection list to share additional related information about a topic.

July 18, 2025
Training

Image Ratio

Most images on the site are in a 4:3 ratio. Ideally your images should be at least 2880 pixels wide. 

Training

How Do I Work with Image Ratio?

Most images on the site are in a 4:3 ratio. Ideally your images should be at least 2880 pixels wide. 

Training

Using Focal Point in Images

Learn about using Focal Point in images to center your desired part of the image in the frame.

Training

How Do I Fix a 'Site Currently Unavailable' Error?

Learn how to fix a Site Currently Unavailable error.

Training

How Do I Work with Basic Pages?

Learn more about how to work with basic page content types.

Training

How Do I Work with News Content?

Learn how to create a News page, and the different types of News pages.

Media Library
Training

How Do I Replace Existing Media Items in the Media Library?

Step-by-step guide on how to replace existing media items on the DX Platform.

Training

How Do I Edit a 404 Page?

How to find and edit your 404 page not found content.

DX Training Playlist

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