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ServiceDesk Plus

Details

Need some help or need to report an issue? Please submit a ServiceDesk Plus ticket. The request will be routed to the Website and Digital Services team to be addressed.

Submit a ServiceDesk Plus ticket

Training

We offer an abundance of training materials about every aspect of Drupal website management as well as Google Analytics, Google Tag Manager, and Google Search Console.

Qualtrics CX Survey 102 - Live Training - October 28, 2025

Join us for a live training session via Microsoft Teams, focused on the fundamentals of advanced survey-building techniques in Qualtrics CX.

October 28, 2025 3:00 pm - October 28, 2025 4:00 pm

Qualtrics CX Workflows 101 - Live Training - October 29, 2025

Join us for a live training session via Microsoft Teams, focused on the fundamentals of basics of survey-building workflows in Qualtrics CX.

October 29, 2025 3:00 pm - October 29, 2025 4:00 pm
Qualtrics
Qualtrics CX
Qualtrics DX
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Qualtrics Training and Support

Qualtrics training: Live sessions coming soon. Office hours via Teams.

Training

How Do I Use Related Files?

It's best practice to use the Related Files field rather than embed or create a Link Collection list to share additional related information about a topic.

Training
Media Library

How Do I Delete Media Files from the Media Library?

How to delete media files from the media library on your website.

Qualtrics
Qualtrics CX
Training

Level Up Your Qualtrics Game: Basecamp Course List

Explore Qualtrics Basecamp courses to boost skills in surveys, data analysis, and experience management.

Microsoft PowerPoint Accessibility Training September 9, 9 a.m.

Course date and description for Microsoft PowerPoint accessibility.

September 9, 2025 9:00 am - September 9, 2025 10:00 am

Microsoft PowerPoint Accessibility Training September 25, 1 p.m.

Course date and description for Accessibility Overview and Microsoft PowerPoint Accessibility.

September 25, 2025 1:00 pm - September 25, 2025 2:00 pm
Training

How Do I Work with Google My Maps Embeds?

The Google My Maps embed allows you to seamlessly integrate interactive maps from Google My Maps into your website.

September 11 Monthly Content Manager Meeting

Learn more about the follow up items covered within our monthly Content Manager meeting

September 11, 2025 11:00 am - September 11, 2025 12:00 pm
Media Library
Training

How Do I Work with ArcGIS Visualization?

Learn how to work with ArcGIS Visualization embed.

August 14 Monthly Content Manager Meeting

Learn more about the follow up items covered within our monthly Content Manager meeting

August 14, 2025 11:00 am - August 14, 2025 12:00 pm
Training
Acquia Optimize
Accessibility

Identify and Fix Broken Links with Acquia Optimize

Learn more about how to identify broken links on your website using Acquia Optimize.

Training
Accessibility
Acquia Optimize

Acquia Optimize Individual Training

Learn more about how to schedule training with the Acquia Optimize support team.

Training
Accessibility
Acquia Optimize

How Do I Work with Acquia Optimize?

Learn how to run and unpause an Acquia Optimize (formally known as Monsido) scan as well as utilize their QA policy reports to do a word search of your site.

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