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ServiceDesk Plus

Details

Need some help or need to report an issue? Please submit a ServiceDesk Plus ticket. The request will be routed to the Website and Digital Services team to be addressed.

Submit a ServiceDesk Plus ticket

Training

We offer an abundance of training materials about every aspect of Drupal website management as well as Google Analytics, Google Tag Manager, and Google Search Console.

Training
Media Library

How Do I Work with Remote Videos?

Learn how to add and update videos to your site using the media library remote video embed.

Training
Media Library

How Do I Work with the Media Library?

Learn more about how the Media Library works, the types of files you can upload, and the recommended image sizes.

Media Library
Training

How Do I Add Media Items to the Media Library?

Step-by-step guide on how to add media to the Media Library.

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Woman uploading images
Training

Allowed Media File Types

This is a list of the current allowed media file types for the DX platform.

Training

How Do I Work with Content?

Learn more about how to work with major content types.

Training
Media Library

How Do I Manage Documents in the Media Library?

How to manage documents such as PDFs and Excel files within your website.

May 8 Monthly Content Manager Meeting

Learn more about the follow up items covered in our Monthly Content Manager meeting

May 8, 2025 11:00 am - May 8, 2025 12:00 pm

October 9 Monthly Content Manager Meeting

Learn more about the follow up items covered within our monthly Content Manager meeting

October 9, 2025 11:00 am - October 9, 2025 12:00 pm
Google Analytics
Training
Accessibility

How Do I Work with Google Analytics Reports?

Learn how to use Google Analytics reports to keep track of user paths and behavior on your site.

Training

How Do I Work with the DX Sandbox?

Designed exclusively for agency managers, this platform allows you to test and create content in a test environment.

Training

How Do I Create an Alert?

Learn how to create and turn on Alerts. You can choose to have Alerts be site-wide or on specific pages.

Training

Working with Orphaned Page Reports

Orphaned pages are published content pages that are not listed within any menu navigation.

Qualtrics CX Reporting 101 - Live Training - October 30, 2025

Join us for a live training session via Microsoft Teams, focused on the fundamentals of reporting in Qualtrics CX.

October 30, 2025 3:00 pm - October 30, 2025 4:00 pm

Qualtrics Office Hours and Training Classes

Qualtrics CX Survey 101 - Live Training - October 27, 2025

Join us for a live training session via Microsoft Teams, focused on the fundamentals of basic survey-building techniques in Qualtrics CX.

October 27, 2025 3:00 pm - October 27, 2025 4:00 pm

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