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ServiceDesk Plus

Details

Need some help or need to report an issue? Please submit a ServiceDesk Plus ticket. The request will be routed to the Website and Digital Services team to be addressed.

Submit a ServiceDesk Plus ticket

Training

We offer an abundance of training materials about every aspect of Drupal website management as well as Google Analytics, Google Tag Manager, and Google Search Console.

Training

How Do I Work with the Book Feature?

The Book feature allows for book pages to be collected into Chapters and Books.

Training

How Do I Work with Contacts?

Learn how to create a contact. A contact can then be used on a page.

Training

How Do I Add Location and Contact to the Footer?

Agency Managers may choose a Primary Location and Primary Contact to update their footer information.

Training

How Do I Add Location and Social Media to Footer?

Having your custom social media links from your contact content appear within the footer is done through config your Agency Settings

Feb 11 DX Training Course 3

Learn more about what was covered for DX Training Course 3 on Feb 11.

February 11, 2025 1:00 pm - February 11, 2025 2:00 pm

Feb 4 DX Training Course 2

Learn more about what was covered for DX Training Course 2 on Feb 4.

February 4, 2025 1:00 pm - February 4, 2025 2:00 pm

May 13 DX Training Course 1

Learn more about what was covered for DX Training Course 1 on May 13.

May 13, 2025 1:00 pm - May 13, 2025 2:00 pm

May 8 Monthly Content Manager Meeting

Learn more about the follow up items covered within our Monthly Content Manager meeting

May 8, 2025 11:00 am - May 8, 2025 12:00 pm

April 10 Monthly Content Manager Meeting

Learn more about the follow up items covered within our Monthly Content Manager meeting

April 10, 2025 11:00 am

March 13 Monthly Content Manager Meeting

Learn more about the follow up items covered within our March Monthly Content Manager meeting

March 13, 2025 11:00 am

April 1 DX Training Course 1

Learn more about what was covered for DX Training Course 1 on April 1.

April 1, 2025 1:00 pm - April 1, 2025 2:00 pm

April 15 DX Training Course 3

Learn more about what was covered for DX Training Course 3 on April 15.

April 15, 2025 1:00 pm - April 15, 2025 2:00 pm

May 6 DX Training Course 3

Learn more about what was covered for DX Training Course 3 on May 6.

May 6, 2025 1:00 pm - May 6, 2025 2:00 pm

April 22 DX Training Course 1

Learn more about what was covered for DX Training Course 1 on April 22.

April 22, 2025 1:00 pm - April 22, 2025 2:00 pm

April 29 DX Training Course 2

Learn more about what was covered for DX Training Course 2 on April 29.

April 29, 2025 1:00 pm - April 29, 2025 2:00 pm

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Department of Management Division of Information Technology

200 E. Grand Ave.
Des Moines, IA 50309

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(515) 281-5703

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