How Do I Work with Listing Pages of Contacts?

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Each person on your agency team has a specific user role for the website. These roles set permissions. They control who can edit, review, and publish content. You can ask for a role change or remove a role. Just submit a ServiceNow support ticket if you need help.

To add pages to your website, click the content button. Ensure you're logged in for access to that tab.

You can sort your created pages using the filter button. To edit them, just select the edit button on the content list page.

(Example of Content list page)

To create a new contact, go to the content button. From the drop-down, select the contact tab. Then, fill in the relevant fields.

Many fields are optional. They may not be relevant based on the required or available information.

Note that there is a possibility to attach a location (such as a physical office or a mailing address) to a contact, so you may first want to create a location (again, this is optional).

When you have finished creating the contact, make sure to save changes.

Create a new Listing Page by navigating to Content within the navigation bar, from their select add content, then lastly select listing page:

Options for creating a listing page include:

• Listing page of "Basic Pages" to collect and display basic pages.
• Listing page of "How Do I" to collect and display how do I content.
• Listing page of "Events" to collect and display events.
• Listing page of "News" to collect and display events.
• Listing page of "Locations" to collect and display locations.
• Listing page of "Contacts" to collect and display contacts.

If you want to be more specific you can choose to only show certain types of things within your chosen category such as Topics or "types" like Event Type, or Contact Type, or Location Type.

Authors will have the ability to edit content based on different privileges.

Here is a table that demonstrates what each author type or content managers can do:

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