How Do I Work with Locations?

Purpose

The Location page allows you to create pages for actual places. This content type is best used for locations that have a permanent address like offices, public facilities, and service centers. You can also create location types to reuse within event types, contact types, or embed within other content types. This makes it easy to update the address of that location by going to that individual location content type and updating it there.  The platform will then update anywhere else that location may be embedded using the location field.

When to use Location Pages

This content type works well when you need to share details about a physical location, such as:

• Agency Offices: Display your agency's main office or branch locations in the footer and on listing pages.
  • Learn how to add your location and social media to the footer of your site
• Public Facilities: Share details about public facilities such as DMV offices, veteran service centers, libraries, and more.
• Service Centers:
  • Medical facilities
  • Polling stations
  • Sanitation plants
  • Other service centers

Elements of Location Pages

• Address Information: Include details like street address, city, state, and zip code. For the first row, include the street address number, not the building name. This helps the address show up correctly in the map embed.
• Contact Information: Provide phone number, email address, and website (if applicable).
• Areas Served Field: Use the "Areas Served" field to specify counties or regions. This setting helps filter locations on listing pages. It makes it easier for users to find relevant locations based on service areas. You can have a location appear within a specific area by setting that area in this field.  If no area is selected, the location will appear within the general search.
• Hours of Operation: Specify opening and closing hours for the location.
• Map Visibility: Adds a map of your location.
• Optional Elements: You can include descriptions, photos, or other key details about the location.

Adding a physical address displays this information on an individual location in the right sidebar.

Hours of operation also carry to the right-hand sidebar, including an indication of if the office is open or closed.

Temporarily Closed is an option.

Create clickable phone numbers

You can add the number of your location and turn it into a link that mobile users can select and initiate a call. To do this, select 'edit' in your location. Then, highlight the number. Use the Linkit tool and add "tel:" followed by your location's number.

Example of linking a phone number: