Make Forms User-Friendly

Table of Contents

If your page has a form, make the form as accessible as possible. This means:

  • Allow users to use a single name or multiple names. (More tips on form name fields)
  • Do not limit characters in name fields.
  • Do not flag names for being spelled wrong (e.g. apostrophes, characters)
  • Keep form field labels outside of the field, not in the field.
  • Test forms to ensure they’re accessible on keyboards.
  • Identify what fields are required.
  • If the form returns an error, be clear and direct about what the error is and how the user can correct it, if possible.
  • Ask for information only when it’s required -- keep your forms short and efficient.
  • When asking for personal information, describe why that information is requested.
  • Provide a confirmation by email or on-screen when the form is submitted.