What are Summary Fields Used For?

Summary Fields help search engines display results to users and can also impact your page search results ranking. You can use Moz.com’s metadata tool to check and preview your tags. 

General Guidelines:

Title tags should be less than 80 characters, including spaces. The first part of the title tag should indicate the page topic. Title tags should be unique and not duplicated across pages.

  • Title tags will be autogenerated for state of Iowa websites. 
  • ExampleHighway Crash Data 2010 - Present | Iowa DOT
summary field for search engines

What Should Go in the Summary Field?

Summary/Meta descriptions should be less than 175 characters, including spaces. They should be direct, describing what people will find on the page. Ideally, they’ll help people click into your page from a search engine or social media shares.

  • Formula: Actiontopic introductionorganization name  
  • Example: Explore Iowa highway crash data and statistics for 2010 to present from the Department of Transportation.

Do not leave this meta descriptions field blank. They’re required fields (Summary field in Drupal) in the author experience/admin and necessary for user experience and accessibility.

  • Appears on Google Search 
  • Displays in lists

In the past, some websites automatically copied the first few sentences into the meta description. Now, it’s best to create a new, relevant description or teaser.

Did you know ServiceNow offers a Wealth of Accessibility Training Resources?

ServiceNow Accessibility Knowledge Articles

Did you know ServiceNow offers a wealth of resources on accessibility best practices? Explore our knowledge base to find a library of articles designed to help you create inclusive digital experiences

Illustration of digital accessibility