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Qualtrics DX

This area is co-led by Jessica Van Heuveln, the Qualtrics CX Program Manager, and Natalie Sipes, the DX IT Portfolio Manager. 

The Digital Experience (DX) services provide web intercepts and Digital Experience Analytics (DXA), which includes features such as heatmaps, user session replay, funnel analysis, and engagement tracking.

To learn more and access training and support materials for the Qualtrics DX suite of tools, visit the Understanding Qualtrics DX page.

Qualtrics
Qualtrics CX
Qualtrics DX
News

Publishing Begins Monday and Office Hours Update

Publishing begins Monday, so we’re officially kicking things off. No office hours on Tuesday due to the Veterans Day holiday.

Display Date
November 7, 2025
Qualtrics
Qualtrics CX
Qualtrics DX
News

Qualtrics Training Recap, Resources, and Office Hours

Get access to Qualtrics, confirm your login, and attend office hours. Publishing freeze in place until Nov. 10.

Display Date
October 31, 2025
Qualtrics
Qualtrics CX
Qualtrics DX
News

Get Access to Qualtrics. Training Coming Soon.

Get access to Qualtrics, confirm your login, and prepare for training. Live sessions start next week. Publishing freeze in place until Nov. 10.

Display Date
October 24, 2025
Qualtrics
Qualtrics CX
Qualtrics DX
News

Qualtrics CX Update: What’s New, What’s Next

Qualtrics CX Update: Explore key updates, access info, training resources, and next steps for current users and attendees of the August 27, 2025 session.

Display Date
October 14, 2025
Qualtrics
Qualtrics DX

Understanding Heatmaps

Get a better understanding of the purpose of Qualtrics heatmaps and when to use them.

Qualtrics
Qualtrics DX
Training

How Do I Work with Funnels?

Learn about Qualtrics Funnels, which allow you to track a user’s journey throughout your site, step by step.

Qualtrics
Qualtrics DX

Understanding Qualtrics DX

Qualtrics DX (Digital Experience) is a suite of tools within the platform designed to help organizations understand and improve the digital experience.

Qualtrics
Qualtrics CX
Qualtrics DX

CX Studios and Review and Approval Dashboards

Studios and dashboards are all in one place within your Qualtrics platform.

Qualtrics
Qualtrics CX
Qualtrics DX
Training

Qualtrics On-Demand: Your Training, Your Time

Learn Qualtrics your way - anytime, anywhere with flexible, on-demand training at your fingertips.

Qualtrics
Qualtrics CX
Qualtrics DX
Training

Qualtrics Training and Support

Qualtrics training: Office hours via Teams, 1:1 Booking, 2 Minute Tips.

Qualtrics
Qualtrics CX
Qualtrics DX
Qualtrics 2-Minute Tips

Customize Qualtrics End of Survey Experience

Learn about how to edit your Qualtrics end of survey message, customize your end of survey element, and learn some use cases for the end of survey element

May 6, 2026
Qualtrics
Qualtrics CX
Qualtrics DX
Qualtrics Highlight Stories

Building Better Connections: Modernizing IEDA’s Lead Management System

IEDA’s use of Qualtrics streamlined public inquiries and lead management, improving response times, data insights, and agency workflows.

May 22, 2026
Qualtrics
Qualtrics CX
Qualtrics DX
Qualtrics 2-Minute Tips

Randomize Questions and Blocks in Qualtrics Survey

Understand Qualtrics randomization, how to set it up, and when to use it to ensure fair exposure and better survey data.

May 6, 2026
Qualtrics
Qualtrics DX

Understanding Funnels

Get a better understanding of the purpose of Qualtrics funnels and when to use them.

Qualtrics Bulletins

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