Your website holds information about your agency and the services it provides. Some of this information is available through documents, images, videos, and more. This page will show you how to add a media item to your website.
When to Use
You can upload files with a size of up to 100MB to the Media Library on the DX Platform. You can use these files in any content where media can be embedded or referenced of media.
Note: You have the option to overwrite media files. Read How to Replace or Update Media Items if you want to replace an existing media item.
Media Types
You can enhance your sites by incorporating various media types, such as:
- Documents (PDF, CSV, PPTX, DOCX and more document file types)
- Images (JPG or PNG files)
- Remote videos (links to YouTube videos that you can embed)
- Embedded content:
- Google Calendars for public viewing
- Tableau visualizations
- Power BI visualizations
- ArcGIS maps via a link
- Tyler Technologies (Data and Insights, formerly Socrata) data visualizations
Login to Your Site
You can login to your site from Okta.

Each person on your agency team has a specific user role for the website. These roles set permissions. They control who can edit, review, and publish content. You can ask for a role change or remove a role.
Submit a ServiceNow support ticket if you need help.
How to Find the Media Library
You can find the Media Library by hovering over Content in the top left corner. Then hover over Media and select Media library.

Add an Item to the Media Library
Once you are in the Media Library, you have the option to upload and store multiple types of media. To get started, select the blue + Add media button located on the left under the Media title.

Note: You can upload and add media items while creating or editing content.
Select Type of Media Item to Add
Choose the desired media type on the Add media item screen to begin adding it to the Media Library.

Each media type has different step-by-step instructions on adding each new media item.
- ArcGIS Visualization: Embed an ArcGIS map or app on a page easily, just providing the URL.
- Data & Insights: Embed a Data & Insights widget.
- Document: A downloadable document, like a Microsoft Word file or PDF.
- Google Calendar: A Google Calendar from a embed URL.
- Image: An image to be used in your site.
- Power BI Visualization: Embed a Power BI visualization on a page using the visualization URL or embed code.
- Remote Video: An embedded remote video from a site like YouTube or Vimeo.
- Tableau Visualization: Embed a Tableau visualization on a page easily, just providing the visualization URL.